Privacy Policy

Last updated: 13 November 2026

Mlockdica Perfume respects the privacy of its customers and is committed to handling personal information responsibly.

This Privacy Policy explains the types of information we may collect when you visit mlockdica.com, place an order, or contact us. It also explains how that information may be used, stored, and protected.

By using our website, you acknowledge the practices described in this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when using our website or purchasing products.

This information may include:

  • Full name.
  • Phone number.
  • Email address.
  • Billing and delivery addresses.
  • Order details and purchase history.
  • Information provided through customer enquiries or communications.

We may also collect certain technical information automatically when you visit our website, including your IP address, browser type, device information, pages visited, and general website usage data.

2. How We Use Your Information

Mlockdica Perfume uses customer information for legitimate business and operational purposes, including:

  • Processing and managing customer orders.
  • Confirming payments and purchases.
  • Arranging product deliveries.
  • Communicating order updates and delivery information.
  • Responding to questions, complaints, and customer requests.
  • Improving website functionality and customer experience.
  • Maintaining business records.
  • Detecting and preventing fraudulent or unauthorized activities.
  • Meeting applicable legal and regulatory obligations.

We only use personal information for purposes connected to our business operations or other purposes permitted by applicable law.

3. Payment Information

Payments made through our website may be processed using third-party payment service providers.

Where third-party payment providers are used, payment information may be handled directly by those providers under their respective privacy and security policies.

Mlockdica Perfume does not intend to collect or store customers’ complete payment card details unless this is expressly required and handled through an appropriate secure payment arrangement.

Customers should review the privacy policies of relevant payment providers where applicable.

4. Sharing of Personal Information

We do not sell customers’ personal information to third parties.

However, we may share relevant information with trusted service providers where necessary to operate our business.

These may include:

  • Delivery and logistics providers responsible for fulfilling orders.
  • Payment service providers responsible for processing transactions.
  • Website hosting and technical service providers.
  • Professional advisers or regulatory authorities where legally required.

Information shared with these parties should be limited to what is reasonably necessary for the relevant purpose.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality and understand how visitors interact with our pages.

These technologies may help us:

  • Remember certain website preferences.
  • Maintain shopping and browsing functionality.
  • Understand website traffic and usage.
  • Identify technical issues and improve website performance.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect how some website features function.

6. Data Storage and Security

Mlockdica Perfume takes reasonable measures to protect customer information against unauthorized access, loss, misuse, alteration, or disclosure.

Personal information may be stored using our website systems and trusted service providers that support our business operations.

Access to customer information should be limited to individuals and service providers who need it for legitimate business purposes.

Although we take reasonable precautions, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

7. How Long We Retain Information

We retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected.

Information may be retained for longer where required for accounting, recordkeeping, dispute resolution, fraud prevention, or compliance with applicable legal obligations.

When information is no longer required, reasonable steps will be taken to securely delete or dispose of it.

8. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal information where legally permissible.
  • Object to certain forms of data processing.
  • Withdraw consent where processing is based on consent.
  • Raise concerns about how your personal information is handled.

To exercise any applicable rights, please contact us using the details provided below.

9. Third-Party Websites

Our website may contain links to external websites or services operated by third parties.

These websites have their own privacy practices and policies. Mlockdica Perfume is not responsible for the privacy practices or content of external websites.

We encourage customers to review the privacy policies of third-party websites before providing personal information.

10. Children’s Privacy

Our website and products are not specifically directed at children.

We do not knowingly seek to collect personal information from children without appropriate authorization where required by law.

If we become aware that personal information has been collected inappropriately from a child, we will take reasonable steps to address the situation in accordance with applicable requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website technologies, or applicable legal requirements.

Any updates will be published on this page with a revised date.

Customers are encouraged to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact Mlockdica Perfume.

Business: Mlockdica Perfume

Address: 23, Odotei Tsui Avenue, Near Exmas Hotel, Dzorwulu, Accra, Ghana

Phone: 0560781424

Email: dica@mlockdica.com

Website: mlockdica.com

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