Terms and Conditions
Last updated: 13 November 2026
Welcome to Mlockdica Perfume. These Terms and Conditions govern your access to and use of our website, mlockdica.com, and the purchase of products offered through our online store.
By accessing our website or placing an order, you agree to these Terms and Conditions. Please read them carefully before making a purchase.
1. About Mlockdica Perfume
Mlockdica Perfume is a perfume retail business based at 23, Odotei Tsui Avenue, Near Exmas Hotel, Dzorwulu, Accra, Ghana. We offer fragrance products to customers through our online store and other available sales channels.
2. Use of Our Website
By using this website, you agree to:
- Provide accurate and complete information when placing an order.
- Use the website only for lawful purposes.
- Avoid activities that may disrupt the website or interfere with its security.
- Not attempt to gain unauthorized access to our systems or customer information.
- Not misuse product information, images, or other website content.
We reserve the right to restrict access to our website where misuse or unlawful activity is identified.
3. Products and Descriptions
We make reasonable efforts to ensure that product names, descriptions, images, and prices displayed on our website are accurate.
Product images are provided for identification and presentation purposes. Actual packaging, appearance, or presentation may vary depending on the manufacturer or product batch.
Product availability may change without prior notice. We reserve the right to correct inaccurate product information or discontinue products where necessary.
4. Prices and Payments
All prices displayed on our website are stated in Ghanaian Cedis (GHS), unless otherwise indicated.
The total amount payable will be communicated during the ordering process before an order is confirmed.
Customers are responsible for providing accurate payment information and completing payment through the available payment methods.
An order may not be processed or dispatched until the required payment has been successfully confirmed.
Mlockdica Perfume reserves the right to correct pricing errors and cancel orders affected by incorrect pricing, with appropriate communication to the customer.
5. Orders and Confirmation
Placing an order through our website constitutes a purchase request.
An order is considered accepted when Mlockdica Perfume confirms it through an appropriate communication channel.
We reserve the right to decline or cancel an order where:
- The requested product is unavailable.
- Payment cannot be verified.
- Incorrect pricing or product information has been identified.
- The customer provides incomplete or inaccurate delivery information.
- There are reasonable grounds to suspect fraudulent activity.
Where payment has already been received for an order that cannot be fulfilled, the appropriate refund will be arranged.
6. Delivery
We arrange product delivery to customers using the delivery options available at the time of purchase.
Delivery charges, estimated delivery periods, and other relevant arrangements will be communicated during the ordering process or through our customer service channels.
Customers are responsible for providing accurate delivery addresses and contact details.
Please refer to our Delivery Policy for additional information about delivery arrangements.
7. Returns, Refunds and Cancellations
Requests for returns, refunds, or order cancellations are handled in accordance with our Returns and Cancellations Policy.
Due to the personal-care nature of perfume products, certain conditions may apply to returned items, particularly products that have been opened or used.
Nothing in this policy is intended to remove any consumer rights that cannot legally be excluded under applicable law.
8. Product Use and Customer Responsibility
Customers are responsible for reviewing product descriptions and any available product information before making a purchase.
Perfumes and fragrance products should be used according to the manufacturer’s instructions.
Customers should review ingredient information where available and discontinue use if irritation or an adverse reaction occurs.
Mlockdica Perfume is not responsible for reactions resulting from improper product use or failure to follow manufacturer instructions, except where liability cannot legally be excluded.
9. Website Content and Intellectual Property
All original website content, including text, graphics, photographs, logos, and other materials, is owned by or used with permission by Mlockdica Perfume or the relevant rights holders.
You may not reproduce, distribute, modify, or commercially use our website content without appropriate authorization.
Product names, trademarks, and brand identities belonging to third-party manufacturers remain the property of their respective owners.
10. Limitation of Liability
Mlockdica Perfume makes reasonable efforts to maintain accurate website information and reliable ordering services.
However, we do not guarantee that the website will always operate without interruptions, errors, or temporary technical issues.
To the extent permitted by applicable law, we are not responsible for indirect losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law.
11. Privacy and Personal Information
We collect and process customer information as necessary to manage orders, arrange deliveries, respond to enquiries, and operate our business.
Our handling of personal information is explained in our Privacy Policy.
By using our website, you acknowledge that your information will be handled in accordance with that policy.
12. Changes to These Terms
Mlockdica Perfume may update these Terms and Conditions when necessary to reflect changes in our operations, products, website, or applicable requirements.
Updated terms will be published on this page with a revised date.
Customers are encouraged to review this page periodically.
13. Governing Law
These Terms and Conditions shall be governed by the applicable laws of the Republic of Ghana.
Any disputes arising from the use of our website or the purchase of our products will be handled in accordance with applicable Ghanaian law.
14. Contact Information
For questions or enquiries regarding these Terms and Conditions, please contact us:
Business: Mlockdica Perfume
Address: 23, Odotei Tsui Avenue, Near Exmas Hotel, Dzorwulu, Accra, Ghana
Phone: 0560781424
Email: dica@mlockdica.com
Website: mlockdica.com